Remote Network Monitoring Customer Use Cases
Remote Network Monitoring Customer Use Cases
We’ve found that the top 5 challenges in supporting remote workforces have been the following:
- Lack of user experience visibility limits root cause analysis.
- Intermittent issues are hard to track, period.
- Lost productivity: user and network engineer
- ISPs and Networks Often Blamed
- Unable to meet SLAs
These challenges are, for the most part, industry agnostic. IT teams suffer from the same lack of visibility into their remote workforces’ issues despite being in education, finance or tech; which is why we wanted to to highlight some use cases to prove the value that NetBeez can bring to your team.
NetBeez’ dashboard allows you to have all of your data at your fingertips rather than having to physically hear it relayed from the end-user or physically see it with your own eyes whenever you drive out to the site to “fix the Wi-Fi”. In a remote era of at-home conveniences, NetBeez Remote Work Agents are a must-have.