Troubleshooting VoIP Performance
The company has a software-defined network based on VMware NSX technology. Almost all servers and applications run in a virtual environment. Identifying and verifying technical issues in such a large virtual network is daunting, and traditional network monitoring tools are of little help.
These use cases covers how the network team identified the root causes of vexing problems such as intermittent dropped VoIP connections and was able to reduce time to resolution.