Troubleshooting VoIP Performance

This company has a software-defined network based on VMware NSX technology with almost all servers and applications running within a virtual environment.

Identifying and verifying technical issues in such a large virtual network is daunting, and traditional network monitoring tools are of little help.

This use cases covers how a network team identified the root causes of vexing problems such as intermittent dropped VoIP connections and were able to reduce time to resolution.

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